FAQ's

FAQ's

How do I rent from Matrix Mini Storage

You can easily rent online. To rent online, visit our Rent Storage Page. Pick your desired unit size and select Rent Now. Then enter your information, sign the rental agreement online, and make the payment. We will email your unit number and rental instructions, and you can move in immediately! You can rent over the phone as well. Call 614-859-2338


What storage unit do i need

We have a variety of unit sizes. We also have Climate Controlled units. We recommend 50 sq feet of storage space per room you would like to store. See what's available to rent here Rent StorageYou can always call or email us with any questions.


What are the access hours?

Our facility is accessible 24 hrs a day, 7 days a week.


Are there any items that I am NOT able to store?

You cannot store any food or perishable items. Also, we prohibit chemicals, explosives, flammable liquids and toxic materials. Please contact us if you have any questions.



How secure is the facility?

We have 24-hour video surveillance. We do not currently provide a lock but we would be happy to recommend a good lock for you.


Do I need to sign a full year lease?

No, we rent on a month-to-month basis, but you can stay as long as you like!


Can I pay my bill online?

Yes you can. just click the Login link on the website.


Can I live in a storage unit

No. Living in a storage unit is unsafe and illegal.